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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cindy Roberson

August 26, 2024

5  out of  5
rating by Cindy Roberson
"I've been with State Farm and Rick Hill for 25 years. I highly recommend them!"
We responded:
"Cindy, thank you for your continued business and recommendation over the past 25 years. I'm glad to have been able to assist you. If you ever need anything, feel free to reach out. - Rick Hill - State Farm Insurance Agent, Columbus, GA"
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KnoxPestControl1

August 12, 2024

5  out of  5
rating by KnoxPestControl1
"Rick and his Team did an outstanding job getting my claim settled after a lightning strike at my house. Their approach to customer service is second to none. Can't recommend Rick Hill State Farm Insurance high enough. 5 Stars!! SMK"
We responded:
"Thanks a ton for the awesome review! I'm really glad we could help get everything settled after the lightning strike. Our team always strives to provide top-notch customer service, and it's great to know you had a positive experience. If you ever need anything else, don't hesitate to reach out! - Rick Hill - State Farm Insurance Agent, Columbus, GA"
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CedricTV

February 4, 2024

5  out of  5
rating by CedricTV
"Great ppl"
We responded:
"Thank you for the five-stars! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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VerdeMontaña AzulRio

June 3, 2023

5  out of  5
rating by VerdeMontaña AzulRio
"Thanks William and Rick!!"
We responded:
"Jen, it was a pleasure to work with you. Thank you for the 5-star review. William, myself, and every member of our team are here for you whenever you need us!"
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dee nice

December 23, 2022

5  out of  5
rating by dee nice
"Everything was nice. This is the best value for home and car insurance"
We responded:
"We love seeing reviews like this, Dee! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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John Henry

August 19, 2021

5  out of  5
rating by John Henry
"They have been my insurance provider for years. Wouldn't consider any other company for my auto and home coverage..."
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Erin Hodgson

August 4, 2020

5  out of  5
rating by Erin Hodgson
"Easy to deal with, quickly helped me change and upgrade my insurance."
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Sydney Jordan

July 14, 2017

1  out of  5
rating by Sydney Jordan
"Called to get a quote, the person i spoke with was Sooooo rude told me to look elsewhere for insurance because the quote for car insurance was so high however my main reason for calling was for homeowners insurance. Called back to get the name of the person i was speaking with, he said thats their job to tell you if they know you can get insurance cheaper somewhere else. This place is a joke ive called at least 8 other insurance companies and have never been treated with such disrespect. Im aware my car insurance is high however i was looking for homeowners insurance so without the smart remark i could have chose this company but imstead i wouldnt recommend them to ANYONE EVER!!!!"
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Y/N

May 2, 2017

5  out of  5
rating by Y/N
"Always helpful! I have automatically payments taken out but they answer my questions and fix my problem over the phone. Been with them over 15 years !"
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Chris Autry

March 2, 2017

5  out of  5
rating by Chris Autry
"Rick Hill Agency has provided the best service for my insurance needs that I have ever experienced. His staff is friendly and knowledgeable and I will be using his agency for all my future needs."
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ben lloyd

February 28, 2017

1  out of  5
rating by ben lloyd
"This office has the rudest and most unrespectful staff. They do not have the attitudes to meet the public via phone or in office. Glad I'm finally able to get my insurance moved and away from this office."
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Jenn Leigh

January 24, 2017

5  out of  5
rating by Jenn Leigh
"Rick Hill's State Farm is by far the best insurance company I have ever come in contact with. Daniel Zahn was specifically helpful and informative. He knew what he was talking about and was extremely polite. The best costumer service, I would highly recommend!"
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Caleb Broyles

January 24, 2017

5  out of  5
rating by Caleb Broyles
"Awesome agency, your staff was very helpful, especially Daniel! I recommend y'all to anyone looking for good service."
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Colby Polk

January 24, 2017

5  out of  5
rating by Colby Polk
"Best insurance company in the Columbus area. Staff was super helpful. They made everything easy to understand."
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William Hollis [Student]

January 24, 2017

5  out of  5
rating by William Hollis [Student]
"the atmosphere was great and the people there were some of the best!"
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Rodney Dexter

January 24, 2017

5  out of  5
rating by Rodney Dexter
"Very Helpful, Was greeted as soon I walked in. While waiting for Daniel, others were aware that we were waiting and tried to help while we were waiting. Great customer service."
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Jennifer Dexter

January 24, 2017

5  out of  5
rating by Jennifer Dexter
"Staff is very informative and helpful. Great group of people!"
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Bryant Ard

January 24, 2017

5  out of  5
rating by Bryant Ard
"Great customer service and very helpful with all questions and concerns!"
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Christian Salvador

January 24, 2017

5  out of  5
rating by Christian Salvador
"Great service. Mr. Zahn was incredibly helpful and easy to deal with!"
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Kelsey Parker

January 24, 2017

5  out of  5
rating by Kelsey Parker
"They were very helpful !"
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Daniel Vo [Student]

January 18, 2017

5  out of  5
rating by Daniel Vo [Student]
"Daniel Zahn is the real deal. Very friendly and super helpful"
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kaylin slay

January 18, 2017

5  out of  5
rating by kaylin slay
"The staff was super nice! My experience was really good! Glad I chose State Farm :)"
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Morgan Self

January 13, 2017

5  out of  5
rating by Morgan Self
"Daniel Zahn was great help!"
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Grace Mcghin

January 13, 2017

5  out of  5
rating by Grace Mcghin
"Super helpful service and great atmosphere!"
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Kate Carroll

January 13, 2017

5  out of  5
rating by Kate Carroll
"This is great! The office is really friendly and helpful!"